Case Study

U Bank Strengthens Compliance with INIT – Guardian

U Bank digitized compliance tracking, automated regulatory processes, and improved governance efficiency using INIT’s Guardian Compliance Risk Management Solution.

About U Bank

U Microfinance Bank Ltd. (U Bank), a wholly owned subsidiary of PTCL – Etisalat Company, operates a network of over 240 branches across 210 cities and rural areas in Pakistan. With nearly 45,000 agent locations under its branchless banking service, U Paisa, U Bank is dedicated to providing accessible financial solutions nationwide.

Business Objective

U Bank’s Compliance team required a robust solution to enhance governance, risk, and compliance (GRC) management. The goal was to establish a transparent, automated risk-and-control framework that would provide real-time insights into residual risk exposure and control effectiveness. U Bank needed a system to simplify regulatory monitoring, streamline compliance processes, and improve accountability through automated tracking and reporting.

INIT’s Solution

INIT deployed Guardian, its comprehensive Compliance Risk Management Solution, to digitize and enhance U Bank’s compliance operations. The solution provided:

  • A centralized repository for organization-wide compliance controls.
  • Real-time tracking and reporting on regulatory requirements.
  • Automated workflow processes to prioritize and streamline compliance tasks.
  • Seamless collaboration across teams and departments.
  • Automated notifications and reminders to ensure timely actions and deliverables.

Results & Impact

With Guardian, U Bank achieved:

  • 100% Digitization of compliance tracking and monitoring.
  • 85% Optimization in compliance process execution and follow-ups.
  • 60% Reduction in carbon footprint by eliminating paper-based processes.

Summary

By implementing Guardian, U Bank significantly improved its compliance efficiency, risk transparency, and regulatory adherence. INIT’s solution empowered the bank to automate processes, enhance control effectiveness, and achieve seamless compliance management across its operations.

100

Digitization of Controls Tracking and Monitoring

85

Optimization in Process Execution and Follow-ups

60

Reduction in Carbon Footprint

This is a staging environment