Case Study
UBL Enhances Legal Operations with INIT – Gavel
UBL’s Legal Department needed streamlined legal case management, improved reporting, and optimized legal workflows with INIT’s Gavel Legal Management Solution.
About UBL
United Bank Limited (UBL) is one of Pakistan’s largest banking institutions, serving over 10 million customers through a network of more than 1,300 branches. As a leader in the financial sector, UBL continuously seeks innovative solutions to optimize its legal operations and regulatory compliance.
Business Objective
UBL’s Legal Department needed a system to enhance reporting efficiencies, streamline legal case management, and ensure timely execution of critical legal tasks. The goal was to create a centralized platform for consolidated reporting, optimize workload distribution, and improve collaboration across teams and regions.
INIT’s Solution
INIT implemented Gavel, its Legal Management Solution, to empower UBL’s legal operations with:
- A centralized repository for all legal matters, ensuring systematic case tracking.
- Real-time reporting on case progress, deliverables, and legal workflows.
- Task prioritization and execution tracking to improve workforce distribution.
- Enhanced collaboration tools for seamless coordination across regions and teams.
- Automated notifications and reminders to ensure timely follow-ups on legal matters.
Results & Impact
With Gavel, UBL achieved:
- 85% Improvement in reporting efficiency, reducing time spent on consolidating legal data.
- 70% Optimization in process execution, leading to faster case resolutions.
- 50% Reduction in carbon footprint by transitioning from manual to digital processes.
Summary
By adopting INIT’s Gavel, UBL’s Legal Department transformed its case management processes, gaining real-time insights, improved efficiency, and streamlined collaboration. INIT’s expertise in legal technology enabled UBL to enhance its operational effectiveness and meet legal deliverables with precision and ease.
Improvement in Reporting Efficiency
Optimization in Process Execution
Reduction in Carbon Footprint
"Reporting has been a key benefit achieved through the Gavel Solution, allowing us to consolidate information faster and build better focus towards outcomes, progress and risks."
Adnan Afzal
"Collaboration has seen an immense improvement, with coordination of activities and execution of actions facilitated through automated processing, allowing us to achieve in-time deliverables on prioritized tasks."